I resonate with your point that much of performance evaluation is happening outside of what is directly measured. And fascinating research that once you start to measure a metric it becomes about optimizing for the metric and not the value underneath.
Thank you for sharing your perspective and experience. It’s frustrating to feel like you’re doing the right thing (for years!) and then find out there was a different game to play.
I resonate with your point that much of performance evaluation is happening outside of what is directly measured. And fascinating research that once you start to measure a metric it becomes about optimizing for the metric and not the value underneath.
Thank you for sharing your perspective and experience. It’s frustrating to feel like you’re doing the right thing (for years!) and then find out there was a different game to play.
Couldn’t have said it any better. Thanks for your validation and support!